ESM 9013 dongle not recognized

  • Hi, I have 2 ESM 9013.
    The dongle is not recognized on either of the 2.
    now i have win 11, but until yesterday i had win 10 and it was the same thing.
    I downloaded and installed the drivers, installed but nothing. How can I do?


  • Administrator
    Staff member

    Dear customer, after plugging in the receiver, is the controller icon recognized in the "Devices and Printers" of the computer? If so, pls turn on the controller and double-click the home button to try it.

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