Paul M.
The Shipment arrive in an deplorable condition; extremely heavy parts packed in a flimsy thin cardboard box.
The assembly was easy and clearly explained with a picture booklet.
The Heavy Duty Big and Tall advertisement is an extremely exaggerated Statement. The Chair is in my opinion extremely flimsy. The seat bottom has no cushion; it feels like sitting on a sculptured rock.
I am 6,2 and 250 lbs. consider Big and Tall and it just wont do it for me.
I considered donating the chair to girls / boys club here in Fort Mayers. However, the extremely hard seat bottom would make me feel ashamed to offer it to someone as a gift.
There is one good part on the chair; the wheels. I have never seen and felt such large and easy rolling wheels on an office chair.
Alexis M.
Bought this for my husband.Great he loves it great support for his back not only for gaming but also uses it when doing his art work.great support for spine and positions are great the designs is also unique and comfort last hours
Stay at H.
While my experience with customer service was fine and eventually quite helpful, albeit with some delays in communication, the chair itself didn't meet my expectations.
Within 3 days of assembly, the mesh material (around one of the holes where the head cushion goes) had ripped, without me touching it. I found myself becoming uncomfortable after about an hour while sitting in this - for reference, I'm about 1.75 metres tall, and weigh 85 kilograms. Also, the armrests are only 1D, NOT 2D as advertised, which means they are adjustable up and down only.
Additionally, if you buy the grey mesh version, be aware that the box may not contain washers or split-rings, as the instruction manual has apparently not been updated to say they are unnecessary, which led to a pointless conversation between customer services and I, and them sending me an extra pack of screws which I didn't need. These things, combined with the fact that the armrests and lift pedal gave me unending electric shocks, are why I am returning this after 6 weeks of use... and waiting.
You have all been warned.
Joshua B.
Easy to set up. And very comfortable.
profzoom
I originally ordered this chair and it was shipped without a base.
After contacting them, they sent a new chair our ASAP and I am very happy they did.
The chair was very easy to put together every bolt fit perfectly and the tools and bolts did not bend, strip or miss-thread.
Seat is very comfortable very thick pad not thin like some other chairs I have had.
Steel base not plastic so it will not split as I have had happen in the past so I am hoping to get years of use out of this chair.
Very happy with my purchase and would recommend anyone looking for an office chair or gaming chair look no further.
Trinity
Bought this for my husband. He just loves it.
samuel huff
first i should say i'm the type with shorter legs so i stand around 5'8 but, sitting down i would be at eye level with those from 5'11-6'1; that's why i said it should be fine for taller people but, only under 6'5-6'6...around that height your head will probably be extending above the headrest...as for bigger people i'm a 190 pounds and wear a lrg which is just loose enough to not show my fat and my waist is a 32-33 US mens depending on the brand...i just fit in this seat. this chair is easily assembled and pretty damn comfortable. it's pretty sturdy and the recline goes pretty far down. not a full 180 but good enough for something that allows you to stop the recline at any point...if i had to give 1 major complaint is that at the bottom of the backrest the metal frame can be felt depending on the position of the recline but, we get the cushion for that and you can always take the extra effort of sewing something in to cushion it you can also un-zipper and slip something in...worth the money? wouldn't know since this is my first gaming chair.
Chiili0890
Update: the "plastic" footrest holder has failed and split and it made the foot rest fall to the floor. Replacements shipped. Will see if they hold up.
The chair was packed well and received with no damage to the actual components itself, although some parts of packaging were scratched.
The assembly instructions were pretty clear and screws are labelled very well. Took me about half an hour by myself in a small space. Would have been quicker if I had more space. The plastic covers pieces are slightly harder to align since you have to also push into the cushion a little.
The wheels rolls nice on carpet which was unexpected for me. The chair support are towards the back which means you can lay back and it will still be solid stable. Slight downside is if you move forward a lil on a carpet surface, the resistance from the floor maybe enough to tip forward 10% of the times. For the most part the chair is doing very fine.
All the metallic parts were properly coated in some kind of oil so your hand may have a hint of smell of machine oil when you finish assembly, but at least you know corrosion won't be as much of an issue with this chair.
The pillow pieces are optional which I like, because sometimes I just want something different some of the times.
The arm rests are soft touch plastic/painted foam. I cannot tell, but if you push your thumb hard into it it will go as deep as about 3-4 millimeters. They are comfortable and height adjustable. Though they wiggle a little which doesn't bother me much.
The backrest and height adjustments work as expected, though first few times were a little rougher but I think it's all good now after some break in.
Edwin
Superb gaming chair. Extremely comfortable. The design is great. I can really get ultra comfortable in this chair like maybe even sleep in it. It glides smoothly with the wheels.
Hblaly
Purchased as gift for my son. He uses the chair to work from home and also for gaming. He loves the chair.
Took a point of assembly because it took a while but not a big deal.
Cliff Miller
This chair was a great buy, easy to assemble, great looking and very stable. It is everything and more than I was hoping for. My old chair gave me a back ache after an hour at the computer. This chair has back, neck and arm support, all adjustable.
Dave
I bought it for home working. It's nice